If you own a NetSpend prepaid Visa or MasterCard debit card, you can check your balance online, over the phone and through text messaging. Because it is a prepaid card, you can only spend what you put on the card, so it's important to know your balance. The method for checking your balance is the same for both the Visa and MasterCard.
From the NetSpend home page, click on the Account Log-In link and enter your username and password. The main page of your online account lists your current balance as well as other account information such as recent transactions and deposits.
Register for Online Access
If you don't have a NetSpend online account, you can register one through the Online Access link. You'll enter the card number and three-digit security code on the back, and also create a username and password.
You can enroll in Anytime Alerts through your online account to get a text with your current balance after every transaction. Anytime Alerts also allows you to text "BAL" to 22622 anytime to get your balance at that moment.
Phone and ATM
NetSpend lets you check your balance over the phone by calling 1-866-387-7363 but charges a 50-cent fee for doing so, as of publication. You can also use a participating ATM to check your balance for a 50-cent fee. Insert your NetSpend card into the ATM, enter your Personal Identification Number and choose the option "check balance."