Gather the following information from the paperwork you received when you requested a money transfer via Western Union. This includes the money transfer control number, the recipient's name and country of residence, the amount of money transferred and the transfer date.
Call Western Union customer service at 1-800-325-6000 and ask for a customer service representative. Tell the representative that you need to change the receiver's name on your money transfer based on the information you collected from the previous step. Inform the customer service representative of the correct name for the recipient.
Write down the confirmation number or information the representative gives you after providing the updated name.
Check with the recipient to verify receipt of the money transfer.