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  1. Home
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  4. How to Find Out If a Moneygram Has Been Picked Up

How to Find Out If a Moneygram Has Been Picked Up

March 17, 2011
By: Riz Khan
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MoneyGram, a money transfer service, allows consumers to transfer money to recipients around the world from U.S.-based retail stores and online. Typically, most people want to know when the MoneyGram recipient picks up the money, and there are a number of ways to track this information.

Man talking on cell phone
You can check to see that your MoneyGram has been picked up through the phone.
credit: Jose Luis Pelaez Inc/Blend Images/Getty Images

Step

Get the unique reference number of your transaction. This reference number helps to track the sent funds and is found on the receipt issued by the company when you transfer the funds. It is also the number that you communicate to the recipient to give him access to funds.

Step

Use the reference number to inquire about the status of your transfer. MoneyGram can provides this information by phone at 1-800-666-3947. Give MoneyGram's customer service representative your reference number to track the money you sent.

Step

Join the MoneyGram rewards program. This allows you to transfer money online -- instead of doing the transfer at a retail store. Rewards members can sign up to receive e-mail notification when the recipient picks up the funds.

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