How to Make Changes to a Western Union You've Just Sent

Western Union provides its customers with the ability to send money to more than 380,000 locations worldwide. In some cases, changes can be made to a money transfer once it is completed. Changes that can be made include the name of the receiver and the receiver's city and state. However, the amount of a money transfer and its destination country cannot be changed. In addition, no changes can be made to money orders and bill payments.

Step 1

To change the name of the receiver on a completed money transfer, start by supplying the Western Union representative with the money transfer control number (MTCN).

Step 2

Supply your (the sender's) name, address and phone number, as well as the amount and date of the original money transfer.

Step 3

Provide the Western Union agent with the information you would like to update, namely the new receiver's name or location.