Western Union provides its customers with the ability to send money to more than 380,000 locations worldwide. In some cases, changes can be made to a money transfer once it is completed. Changes that can be made include the name of the receiver and the receiver's city and state. However, the amount of a money transfer and its destination country cannot be changed. In addition, no changes can be made to money orders and bill payments.
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To change the name of the receiver on a completed money transfer, start by supplying the Western Union representative with the money transfer control number (MTCN).
Supply your (the sender's) name, address and phone number, as well as the amount and date of the original money transfer.
Provide the Western Union agent with the information you would like to update, namely the new receiver's name or location.