How to Contact Experian

A young woman on the phone, sitting by the window and holding her coffee.
Image Credit: Halfpoint/iStock/GettyImages

Experian, one of the three major credit bureaus, offers credit monitoring and reporting services. The various methods of contacting the company are based on the type of information you need. The "Contact Us" link close to the bottom of Experian's homepage leads to contact details for personal, corporate and business information. These pages contain phone numbers, email addresses, mailing addresses and links to online help.


Personal Services Contact Information

To dispute information on your credit report, call the number on the report or send a letter to Experian at P.O. Box 4500, Allen, TX 75013. You may also dispute your credit report online. Click "Contact Us" on the homepage and click "Personal Contacts." On this page, select "Disputing Information on My Credit Report," click the "Continue" button and click "Dispute Online."


Video of the Day

To obtain a paid Experian credit report, select "Obtaining My Experian Credit Report" from the Personal Contacts page, click "Continue" and choose the appropriate option from section 2. You may also order one by phone at 1-888-397-3742. For fraud and identity theft, call 1-888-397-3742 or click "Fraud and Identity Theft" on the Personal Contacts page, select "Fraud and Identity Theft Guidance" and follow the prompts. For other issues, select "I Need Hello with Something Else" from the Contacts page and click "Continue."


To cancel your subscription to Experian products, like Experian Credit Tracker, call 1-866-431-3471 or send an email to

Corporate Contact Information

Experian maintains corporate offices in California and Illinois. Contact the California office at (714) 830-7000 or send correspondence to 475 Anton Blvd., Costa Mesa, CA 92626. The Illinois office is located at 955 American Lane, Schaumburg, IL 60173 or you may call (224) 698-5600. For media relations, call (714) 830-5000 or visit the media contacts page for a list of media contact officers around the world. To access this page, click "Contact Us" on the homepage, click the "Corporate Contacts" link and click "Global Media Contacts" in the Media Relations section.


Business Services Contact Information

Experian provides various phone numbers, email addresses and mailing address for business customers on its Business Services Contact page. To access this page, click "Contact Us" on Experian's homepage and click the "Business Services Contacts" link.



Report an Issue

screenshot of the current page

Screenshot loading...