The 411 directory assistance number charges you each time you call to look up a number. There are free services that can help you avoid these charges.
Free telephone services such as 1-800-Free411 offer directory assistance. These services rely on advertising and make you listen to a short advertisement before you search for your number.
If you have access to the web, doing a simple search for a business website and its contact information is one way to avoid 411 charges. You can also use web directory assistance search sites such as Anywho.com.
Some phone services offer directory assistance to their customers. Google allows smartphone users to text the name of a business and its location to get the number. Gmail account holders can use its phone-calling features to call U.S. businesses for free.