The Council of Better Business Bureaus, more commonly referred to as the Better Business Bureau, spans the U.S., Canada and Puerto Rico. Although it has been and continues to be sponsored by businesses, the BBB purports to remain neutral regarding its reports on businesses in its database. Included in the database is information on each listed business's current letter grade (A through F), whether there have been consumer complaints, and how those consumer complaints were handled. With basic information about a business, you can quickly and easily find out its BBB rating.
Step 1
Visit the Better Business Bureau's Find Business Reviews webpage.
Step 2
Type in whatever information you have available: business name, address, type, phone number, web or email address.
Step 3
Limit your search results to BBB Accredited Business listings or charities only, if you believe that will simplify your search. Then click the "Search" button on the page, or "Reset" if you realize some information you have typed is incorrect and you wish to start over.