How do I Activate an Old Navy Credit Card?

After you apply for and receive your new Old Navy credit card, you must activate it before you can use it for purchases. Old Navy offers two options for new users to activate their credit card-- online and over the phone.


From the Old Navy Cardholder Account Services page, click on the link "Register and Activate." The page will request that you confirm that you're the primary account holder and that you have the card in front of you. From there you'll:

  • Enter the card number and the three-digit security code on the back of the card
  • Choose a user ID and password
  • Pick a security picture


Anytime you try to log into your account, be sure that the security picture shown on the screen matches the one you selected during the registration process.

Once you register and create your online account, log in using your credentials and choose the option "Activate Your Card" from the main page of your online account.

Over the Phone

Each Old Navy card arrives with a sticker on the front that contains the phone number to call for activation, which as of this publication is 1-877-371-9673. On the automated call, you'll enter the card number and three-digit security code on the back to activate your card.