Why Is There a Boingo Wireless Charge on My Credit Card? | Sapling

Why Is There a Boingo Wireless Charge on My Credit Card?

Written By
M. Scilly
M. Scilly
Dec 18, 2009
1 minute read
woman using laptop computer at airport
Boingo Wireless provides Internet on the go. Image Credit: michaeljung/iStock/Getty Images

Boingo Wirelsss provides wireless Internet access in hotels, airports and other public locations. If you're seeing a charge from this company on your credit card bill, then it means it has been used to purchase a subscription for this service. If this was unintentional, however, you can cancel your subscription.

Billing Issues

When you sign up for Boingo Wireless you may not realize that it is a subscription service billed on a monthly basis, not a one-time fee. According to the terms of service on the Boingo Wireless website, you are responsible for all charges unless they are disputed within 60 days of the billing. According to an article on the Slate website, Boingo may be willing to make exceptions. The author of the article mistakenly subscribed to the service but was refunded after calling the company's customer service number. You can contact Boingo Wireless by phone at 1-800-880-4117 or by email at [email protected].

M. Scilly

M. Scilly is a writer and editor who writes for various online publications, specializing in business and management. He has a fondness for travel and photography. In his free time he enjoys marathon training.

Sapling Logo

We demystify personal finance and make financial adulting easier. From student loans to credit and investing, all the money questions you were ever afraid to ask are right here.

Property of TechnologyAdvice. © 2026 TechnologyAdvice. All Rights Reserved

Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.