SunTrust customers may close an account at any time, however, there may be fees depending on how soon you close the account and whether your account is in overdraft. As a general rule with SunTrust, a checking account closed less than six months after it is opened will incur a $25 fee. An account closed in overdraft is charged $30.
In Person or By Phone
When closing any bank account in person, have a government issued ID with you. Any remaining balances will be issued to you in the form of a check. If closing your account with customer service over the phone, you should receive a confirmation letter and check for your remaining balance in the mail within 10 business days. If you need the check sent to a new forwarding address, you can give the SunTrust representative this information at the same time you close your account.