How to Use an American Express Gift Card

How to Use an American Express Gift Card
Image Credit: Marko Geber/DigitalVision/GettyImages

You might have received an American Express gift card from a friend or relative for a special occasion or from an appreciative boss as a bonus for a job well-done. The gift card is pre-loaded with a fixed value, such as $50 or $100, and is widely used as a monetary gift.

Advertisement

It is more secure than cash since it is replaceable if lost. It's economical too, as there are no American Express gift card fees for the user. Although an American Express gift card looks just like a credit or debit card, there are a few differences to keep in mind as you use it.

Video of the Day

Acceptance of AMEX Gift Cards

You can use your American Express gift card anywhere in the United States that accepts American Express, including many restaurants, gas stations, coffee shops and retailers. You can use it for purchases made in person or online. The card cannot be used to withdraw cash at ATM machines. It is not valid outside the U.S.

Advertisement

Your card does not expire. If you reach the "Valid Thru" date on the front of the card, contact American Express for a replacement card with a new date.

Consider also​: How to Pay Bills With Prepaid Cards

Advertisement

Using AMEX Gift Card Balance

Before using your AMEX gift card, you should sign your name in the signature panel on the back of the card. Also, make sure you've completed the AMEX gift card activation process online or by phone. You can then make purchases as you would with a credit card, by handing the card to a clerk, swiping it through a card reader or by entering the card number for an online purchase.

Advertisement

Some merchants also ask you to enter the card verification value (CVV) number, which is the 4-digit number on the right side of the front of your gift card. You should identify your card as a "gift card" if asked, but if this option is not available, you can use the "credit card" option.

Advertisement

Your card should be used for purchases that do not exceed the AMEX gift card balance. However, some merchants may permit you to make a partial payment with the balance on the card and use cash or another form of payment for the remainder. Use the website or toll-free phone number on the back of your gift card to check the available balance.

Advertisement

Consider also​: How to Use Your American Express Gift Card to Make Online Purchases

Precautions for Using Your Card

You should check at restaurants and gas stations for proper usage. Some restaurants automatically add a service charge (a tip) to your bill. If the total exceeds the card balance, the restaurant will reject your card, so specify the exact amount you want on the card to your server. Not all self-service gas pumps accept gift cards for swiping. Instead, take the card to the clerk to pay in advance of pumping gas.

Advertisement

In addition, be aware that purchases made with your gift card cannot be disputed through American Express. Any disputes must be taken up directly with the merchant.

Consider also​: How to Check an American Express Gift Card Balance

Advertisement

Basics of Card Security

Your card is replaceable if lost. Make a copy of the front and back of your card or write down the 14-digit card number, the "Valid Thru" date, the four-digit security code on the front of the card and the four-digit code on the back of the card. If the card is lost or stolen, notify American Express gift card customer service immediately at ​877-297-4438​ to request a replacement.

Advertisement

references