How Do I Track SSI Checks Through the Postal Service?

If your SSI check doesn't arrive, you must report it to the Social Security Administration.

Each month, many Americans rely on income from Social Security to sustain their everyday needs. When this payment is not received, you may experience distress and panic, wondering how you will meet your financial obligations. Unfortunately, the task of tracking the lost payment may be just as stressful. According to the U.S. Postal Service, "It is currently impossible to trace a single piece of regular, or First-Class, mail." Therefore, you must report any missing SSI checks directly to the Social Security Administration.


Step 1

Wait three business days after the day you normally receive your check to report a missing payment.

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Step 2

Contact the Social Security Administration at 1-800-772-1213.

Step 3

Follow the prompts to speak to a customer service agent.


Step 4

Provide the agent with your Social Security number and your usual payment date. This will allow the agent to reissue another payment.

Step 5

Confirm your current address with the agent to ensure delivery of your replacement check.

Things You'll Need

  • Telephone

  • Social Security number

  • Current address