How to Make a Payment on a Citibank Military Credit Card

How to Make a Payment on a Citibank Military Credit Card

Step 1

Pay by mail. You have to register your address when you apply for the government card; you'll begin receiving monthly statements that can be paid by sending in a check.

Step 2

Call in your payment. The U.S. toll-free number is (800) 200-7056; outside the U.S. you can call collect to (757) 852-9076. You should have your Citibank card with you when you make the call; you'll also need your checking account number, along with your bank's routing/transit number.

Step 3

Manage your account online. At the present time, Citibank's military payment website is only accessible through the Internet Explorer Web browser (versions 6.0 and above). The Web address is https://home.cards.citidirect.com/CommercialCard/Cards.html.

Step 4

Access your account. If you've never used the Citibank military website before, you must follow the "Self Registration for Card Holders" link under the sign-in menu. You will need your Citibank card to complete your registration.

Step 5

Register your checking account to make payments online. Your government card is monitored by your unit, and if payments are more than 30 days late, your chain of command will be contacted.