How to Replace a Lost Medicare Card

How to Replace a Lost Medicare Card
Senior woman on a laptop

Step 1

Locate your Social Security card. When requesting a replacement Medicare card, you will be required to provide your Social Security number, your name as it appears on your Social Security card and your date of birth.

Step 2

Choose a way to request a replacement Medicare card that is most convenient for you.

  • If you choose to request a replacement Medicare card online, visit socialsecurity.gov/medicarecard.

  • If you choose to request a replacement Medicare card by phone, call the Social Security Administration toll-free at 1-800-772-1213 (TTY 1-800-325-0778). The automated telephone service is available 24 hours a day. However, the TTY service is only available from 7 a.m. to 7 p.m. Monday through Friday.

  • If you choose to request a replacement Medicare card in person, visit the Social Security Office Locator to find your local Social Security office, get directions and learn its hours of operation.

Step 3

Regardless of which method you choose, you'll provide your Social Security number, your name as it appears on your Social Security card and your date of birth. No other documentation is required. When using the automated telephone service, you will be required to select menu options to direct your call to the request for a replacement Medicare card option. Whether you request a card online, by phone or in person, it takes approximately 30 days to receive a replacement Medicare card in the mail.