Intuit layoffs 2024: 1,800 job cuts and 1,800 hires

Intuit layoffs 2024: 1,800 job cuts and 1,800 hires

Intuit layoffs 2024 put the TurboTax and QuickBooks maker in the middle of a corporate maneuver that is easy to describe and harder to swallow: 1,800 employees are being let go, about 10% of the workforce, while the company says it plans to hire roughly the same number into different roles, IT Pro reported in July 2024. That matters because Intuit is not selling the move as a retreat. It is pitching it as an AI-driven reset.

The people affected are split into two camps. About 1,050 employees are leaving because Intuit says they are not meeting a tougher performance bar, while the rest of the restructuring includes role eliminations and site closures, Fast Company reported in July 2024. In plain English, the company is pruning one part of the business and planting another.

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Intuit AI layoffs: who is being cut

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The biggest chunk of the cuts, around 1,050 employees, is being pushed out under performance-related language. Intuit said it had “significantly raised the bar on our expectations of employee performance” and that the workers leaving would be “more successful outside of Intuit,” IT Pro reported.

There is more to the workforce reduction than that one bucket. Intuit also said 300 roles would be eliminated to “simplify work,” Fast Company reported, while executive headcount was reduced by about 10% and another 80 technology roles were consolidated into strategic locations, Quartz reported.

Two sites are also closing, in Boise, Idaho and Edmonton, Alberta, with about 250 employees either relocating or being let go, IT Pro reported. That makes the restructuring broader than a simple layoff round. It is a redesign of how Intuit wants the company arranged.

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Why Intuit says the layoffs are happening

Intuit’s public line is that this is not a cost-cutting exercise. In a memo sent to staff titled “investing in the future,” CEO Sasan Goodarzi wrote, “We do not do layoffs to cut costs, and that remains true in this case,” IT Pro reported.

He also said the company was at a critical moment because of the AI revolution, and warned that firms unprepared for it “will fall behind and, over time, will no longer exist,” IT Pro reported. That is a blunt way of saying the company intends to spend differently now than it did before.

Intuit said the changes will let it allocate additional investments to its most critical areas, including AI, IT Pro reported. The framing is tidy. The arithmetic is less so.

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Intuit’s hiring plan after the cuts

This is where the story shifts from layoff to replacement plan. Intuit said it plans to hire about 1,800 new employees, primarily in engineering, product development, sales, customer service, and marketing, IT Pro reported in July 2024. SiliconANGLE described the same move as rehiring 1,800 people in engineering, product, and customer-facing roles, SiliconANGLE reported.

The company said those hires will support AI-powered projects, including Intuit Assist, as well as international growth, IT Pro reported. Goodarzi also said Intuit expects its overall headcount to grow starting in fiscal 2025, which begins Aug. 1, SiliconANGLE reported.

That is the part worth watching. The company is not promising a pause after the restructuring. It is promising expansion, just with a different mix of skills and a different pitch.

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The money, the memo and the market reaction

Intuit said it expects to take about $250 million to $260 million in charges tied to the changes, most of them in the fiscal fourth quarter ending July 31, and it expects the work to be completed by Oct. 31, Investopedia reported. That is a hefty bill for a company insisting the move is about reinvestment rather than retrenchment.

Investors seemed to take notice. Intuit shares fell 2.9% in late trading after the announcement, Investopedia reported, while Quartz said the stock ticked down more than 3% following the news, Quartz reported.

The broader pattern is already visible in tech. Dropbox cut 16% of its workforce last year as part of a push to refocus on AI product development, IT Pro reported. Google slashed 1,000 jobs to fund its “ambitious goals,” and BuzzFeed cut 15% of staff a month after revealing plans to use AI to write stories, IT Pro reported. Intuit is not the only company trying to describe a workforce reduction as a forward-looking investment. It is just one of the cleaner examples.

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What the Intuit layoffs 2024 signal

For now, Intuit’s plan is straightforward: cut 1,800 jobs, hire about 1,800 more, and push harder into AI-powered tools and international growth, IT Pro reported. The company has also said it expects overall headcount to rise in fiscal 2025 and beyond, Fast Company reported.

The immediate question is whether the replacement hiring happens on the schedule Intuit outlined. The larger one is whether this kind of reorganization becomes the standard corporate answer every time AI gets a bigger budget line. That seems to be the direction of travel, whether the companies involved say it plainly or not.

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