
JCPenney allows you to activate your card online or by phone. The store card may need to be activated before you can use it. Your new card will come with a label on the front that supplies the general activation information you'll need to know before you can start shopping.
Phone Activation:
- Call the phone number listed on the label on the card from the phone you have associated with the account.
- Enter the account number on the front of the card.
- You may be asked to enter the last four digits of the Social Security number, the date of birth, or the mother's maiden name of the primary cardholder.
- Wait for the voice notification confirming that your card has been activated.
Online Activation:
- Click on Activate Your Card.
- You will have a choice to either enter your User ID and Password for an existing account or register and create an account to activate your card.
- Enter the account number on the front of your card and click "Next."
- You may be asked to enter the last four digits of the Social Security number, the date of birth, or the mother's maiden name of the primary cardholder.