How to Make a Payment to Macy's

Customers who want to pay their Macy's credit card bill have plenty of options on how to make the payment. Macy's strives to make it as simple a process as possible to pay the money that you owe. Customer service representatives from Macy's will work with you when you have questions and want to make the payment. Customers who make regular payments on their Macy's cards can see positive results as the balance decreases on the card.

Pay In Store

Step 1

Go to the Macy's store and locate a cashier within the store.

Step 2

Pay the cashier for your credit card account with cash, a personal check from your checkbook or a money order.

Step 3

Accept the receipt from the cashier as proof that you paid for your credit card bill and keep it as proof in your household records.

Pay Over The Phone

Step 1

Contact the Macy's customer service bill pay department by calling the dedicated number at 1-888-431-6229.

Step 2

Give the Macy's account information over the phone to the Macy's customer service representative. Include the account number, your address and the amount of the payment. Pay via credit card or bank check over the phone.

Step 3

Keep a record of the amount you paid with your credit card statement. A record can include the credit card statement of the card you used, or the bank check.

Pay Your Macy's Bill Online

Step 1

Register on the Macy's website at customerservice.macys.com by filling out the form to enroll in the online bill pay. The form requests your account information, your address and the checking account information that you plan to use to pay your Macy's bill. Create a user name and a password to access the website when you register.

Step 2

Log in to your Macy's account by placing your user name and the password onto the Macy's website.

Step 3

Enter the amount of the bill that you want to pay and the date that you want the money to come out of your checking account. Click on "Pay My Bill" to make the payment.

Pay Your Macy's Bill Via Mail

Step 1

Receive the Macy's bill in your mailbox and open the bill up to find out the amount you owe.

Step 2

Tear off the small stub at the bottom of the bill that has your payment information and your account number.

Step 3

Write a check in the amount you are going to pay or purchase a money order to pay the amount.

Step 4

Send the bill to the Macy's bill paying address. Send the payment ahead of when it is due, so that there is plenty of time for it to get processed by the billing department.

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