How to Replace a Lost Missouri Unemployment Debit Card

In Missouri, unemployment benefits are paid on an unemployment debit card, instead of being issued by check. Each week that you are due a Missouri unemployment benefits payment, the benefits are automatically loaded onto your unemployment debit card. If you lose or misplace your debit card, you can get a replacement card. If you report the lost card immediately and you have not compromised the PIN, you are not liable for any fraudulent activity on the card.


Step 1

Call the customer service number for the debit card, which is 888-775-3445.

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Step 2

Give the representative your name and verify the last four digits of your Social Security Number.

Step 3

Tell the representative that you have lost your unemployment debit card and request that a replacement card be issued. The representative will let you know the current balance and the most recent transactions so that you can confirm if the transactions were made by you.


Step 4

Wait for your replacement debit card to arrive by mail, which takes five to seven business days. The balance on the lost card is automatically transferred to the new card. Just call the activation number on the card when it arrives to activate it, and you can begin using it.