How to Contact the IRS

How to Contact the IRS. No one enjoys paying federal taxes, and some of the forms you must fill out with your taxes can be confusing. Should you have a question or concern you'd like to discuss with the Internal Revenue Service, you can contact the organization by one of several methods.

Step 1

Place a toll free call. The IRS phone number for individuals is (800) 829-1040. Businesses can call (800) 829-4933. Hearing impaired individuals can contact the IRS using TDD at (800) 829-4059. Operating hours are between 7 a.m. and 10 p.m. in your local time zone. After hours, a recording will direct you. Have all your paperwork in front of you when you call. If you are calling regarding a notice from the IRS, keep it handy. You'll need the identification numbers that are on the form.

Step 2

Visit a local IRS office. You can find local IRS addresses, office hours and services online. (see Resources below) No appointment is necessary for most consumer inquiries. However, if your tax issue is complex and ongoing, or if you are disabled and require additional assistance, you can request an appointment.

Step 3

Get mailing addresses (see Resources below) for forms and tax filing online. With an entity as large as the Internal Revenue Service, it's imperative to send information to the correct IRS address.

Step 4

Find tax refund information by calling (800) 829-4477 or by using the "Where's My Refund" form on the IRS website (see Resources below). To request information, you must know your filing status (for example, married or single), social security sumber and the amount of the refund.

Step 5

Send an email for website inquiries. Please note, the Internal Revenue Service does not answer tax questions via email. If you have questions or suggestions about their website, you can email the IRS. The IRS requests that you do not send personal information through email.