If You Initiate a Bank Wire Transfer
Contact the bank or financial institution you used to transfer the funds.
Provide the customer service representative with the confirmation you received when you completed the transfer.
Request information on the status of your transfer.
If You are Receiving a Bank Wire Transfer
Contact the bank or financial institution you expect to receive the transfer from. Inform them you are expecting a wire transfer.
Provide details on which bank the transfer is coming from. Provide any additional information you may have.
Request an update on your account to confirm receipt of the transfer. If the transfer is not deposited within several days, contact the person who sent the transfer.
Retail Wire Transfers
Travel to the retail institution the funds were transferred to.
Provide the teller or clerk with your information including your name, the amount of money you are expecting and your identification. You may need to answer a security question to receive the funds.
Collect the funds or find out when you can expect payment. If you have not received payment with the specified time frame, contact the person who sent the funds.
Consider using online resources for checking on your wire transfer. Many financial institutions offer online services that make your inquiry simple. You can save time by going online and checking on the status of your wire.