JCPenney Credit Card: How to Activate

Image Credit: kitzcorner/iStock/GettyImages

JCPenney allows you to activate your card online or by phone. The store card ​may need to be activated​ before you can use it. Your new card will come with a label on the front that supplies the general activation information you'll need to know before you can start shopping.

Advertisement

Phone Activation:

Video of the Day

  1. Call the phone number listed on the label on the card from the phone you have associated with the account.
  2. Enter the account number on the front of the card.
  3. You may be asked to enter the last four digits of the Social Security number, the date of birth, or the mother's maiden name of the primary cardholder.
  4. Wait for the voice notification confirming that your card has been activated.

Advertisement

Video of the Day

Online Activation:

  1. Click on Activate Your Card.
  2. You will have a choice to either enter your User ID and Password for an existing account or register and create an account to activate your card.
  3. Enter the account number on the front of your card and click "Next."
  4. You may be asked to enter the last four digits of the Social Security number, the date of birth, or the mother's maiden name of the primary cardholder.

Advertisement

Tip

If you have misplaced the label from your credit card with the activation instructions, contact ​JCPenney's customer support,​ and at the voice prompt, say, "Activate Card.'' You will be asked to supply the last four digits of the Social Security Number of the primary card holder before being referred to an agent.

Advertisement

Advertisement

references

Report an Issue

screenshot of the current page

Screenshot loading...