How to Make a Credit Card Payment to CitiCard

Pay your Citi Card balance online, over the phone or through wire transfer.

Citi Card issues several different credit cards, including student, gas and reward cards. Customers for any of these credit cards will all make their monthly recurring payments directly to Citi. Citi offers three ways to pay your monthly credit card bill: online payments, wire transfers and telephone payments.

How to Pay a Citi Card Online

Step 1

Log on to citicards.com.

Step 2

Click the "Register" button under the Home tab to register for an online payment account.

Step 3

Enter your 16-digit account number in the text box and press the "Continue" button.

Step 4

Enter in your checking account number and the routing number for your bank under the payments menu.

Step 5

Enter in the amount you would like to pay and press "Submit."

How to Pay by Phone

Step 1

Dial 800-950-5114 and enter your 16-digit account number when prompted.

Step 2

Follow the automated prompts to reach the credit-card payment line.

Step 3

Enter your payment information and press pound. Write down your confirmation number.

How to Pay by Wire Transfer or Western Union

Step 1

Visit your local bank and request a wire transfer.

Step 2

Provide the banker with the amount you are requesting to transfer, and your Citi card's 16-digit account number.

Step 3

Visit a local Western Union and request the Quick Collect/Quick Pay service for Citi cards.

Step 4

Provide the Western Union representative with your 16-digit account number and a cash payment to cover your transfer.

Tip

Always be sure to save your confirmation number when you make a monthly payment on your Citicard. You will need this number if there is a problem with your payment.

You can set up recurring automatic monthly payments for your card at the citicard website. Simply log in and set up a recurring payment request under the “Payments” tab.

You can check the history of your payments as well as your account information at citicard.com.

Warning

Citicard charges a $14.95 fee for each payment made by telephone. All other payment options are free of charge.

Things You'll Need

  • Computer

  • Checking account information

  • Credit card account information

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