The North Carolina Electronic Benefit Transfer Card by Quest, usually called food stamps, is a great improvement over the old paper coupons that used to be dispensed. The EBT card can be used just like a debit card at the register and is more discreet than its paper predecessor. Once you've applied for food stamp benefits, you can check the status of your claim either at the office or over the phone. You can also check the remaining balance on your food stamp card online or over the phone.
Step 1
Call your case worker at your local North Carolina Department of Social Services to check the status of an application. Generic customer service will not be able to answer your questions about the status of your approval. Only a case worker can look up your file and give you its progress.
Step 2
Log on to ebtedge.com to track your purchases and your current EBT balance in North Carolina Click the "more information" tab under the cardholder section. You will be prompted to enter your EBT card number.
Step 3
Call 1-888-622-7328 to check your EBT balance over the phone. Again, you will need to enter your card number as well as your PIN. You can speak to customer service through this line if you feel your balance is incorrect or if you have lost your card.